Job Opportunity: Assistant Operations Manager

We are currently looking to recruit an Assistant Operations Manager to work within our Operations Department. The Assistant Operations Manager is responsible for supporting the Operations Manager by overseeing day to day operational activities. These activities include but are not limited to planning and organising fixtures (less than 5,000 attendees), coordinating stadium events (non-match days) and liaison with key stadium stakeholders; Headingley Hotel, Sodexo Live, YCCC, G4S, NIC and the RFL. The job holder will ensure the consistent delivery against service level agreements and offer the highest standard of customer service.

This role is crucial for maintaining an efficient and productive operational working environment allowing the smooth execution of activities.

The jobholder will support the Clubs commitment to environmental sustainability by carrying out duties in a responsible and resource-efficient manner. This includes minimising waste, reducing energy and water consumption where possible, following recycling and waste segregation procedures, and ensuring compliance with relevant environmental policies, legislation, and best practices. The postholder will be expected to identify opportunities for continuous improvement, support sustainability initiatives, and promote environmentally responsible behaviours within the workplace and when engaging with colleagues, customers, and suppliers.

Key responsibilities include

• Supporting the Operations Manager and the SLT by overseeing day to day operational activities
• Supporting daily operations, focusing on efficiency, team coordination and process improvements

Match Day support

• Coordinating with various departments to optimise workflow and operational efficiencies
• Preparing reports on performance and ensuring compliance with regulatory standards to enable decision making and high levels of customer service Environmental Sustainability reporting
• Developing and maintaining documentation for internal processes and creating operational guidelines
• Working across all Club departments to gain a full understanding of the business

Qualifications, Skills and Experience

• The job holder will be organised, detail oriented and have experience in producing clear written reports. They will have the ability to work across various departments and communicate with differing levels of experience and seniority.
• Key skills will include, good IT skills, data collection/analysis, customer service, managing priorities, planning/organising, report writing and presentation skills, problem solving, team working and working under pressure and to deadlines.
• The job holder will have a knowledge of health and safety procedures and understand the importance of maintaining company standards and legal compliance.

This is a full-time role working 40 hours a week, part-time applications will be considered. You will be expected to work match nights, weekends and other stadium events and work flexibly within the existing team.

If you would like to apply for this position, please forward a copy of your CV together with a covering letter advising why you feel you are a suitable candidate for the role to sarah.tate@therhinos.co.uk

The closing date for applications is 6pm on Tuesday 5th May 2026