Rhinos Netball v Severn Stars – Fan Information

Leeds Rhinos Netball will play their next home game on Monday 16th May against Severn Stars at the EIS in Sheffield, FCP 5.30pm.

Here is all the essential information for fans ahead of the game.

HOW CAN I PURCHASE TICKETS IN ADVANCE?

Tickets can be purchased online at tickets.rhinosnetball.co.uk up until 1pm on Monday 16th May. This is subject to availability.

Alternatively, tickets can be purchased by calling Leeds Rhinos Ticket Office on 0371 423 1315. Phone lines are open from 10.30am – 3.30pm (Monday – Friday excluding Bank Holidays). Please note the Ticket Office at Headingley Stadium remains closed.

Please be aware tickets cannot be purchased from the venue until doors open for matchday at 4:30pm. This is subject to availability.

CAN I PURCHASE TICKETS ON MATCHDAY?

At the ticket desk – Fans can purchase tickets at the ticket desk (subject to availability). Contactless payment can be taken with either a credit or debit card or using a smartphone. Cash is not accepted as payment at the ticket desk.

Tickets are priced at £15 for Adults (including Senior Citizens and Students) and £10 for Juniors (16 & under). This is subject to availability.

Online – Tickets can be purchased online at tickets.rhinosnetball.co.uk up until 1pm on Monday 16th May will be sent to your email address so you can use them on your smartphone when entering the arena. This is subject to availability.

SEATING

Seating at the EIS is unreserved and accessed on a first come first served basis.  Gold season members will be able to access a reserved Gold Members area with central viewing of the court. Where possible, Rhinos Netball will reserve seating areas for group bookings made in advance. Volunteers will be on hand to direct individuals and group to the relevant seating areas.

ACCESSIBILITY REQUIREMENTS

Fans requiring accessibility support at the venue can contact [email protected] in advance of the fixture or make themselves known to a volunteer at the ticket desk on arrival who will support with accessing the venue.

WHAT TIME DO DOORS OPEN?

Access to the venue is via the EIS main reception. Doors will open at 4:30pm to fans. Fans should go to the ticket desk on arrival, where their e-tickets/membership cards will be checked. All fans will be issued with a wristband to allow access in and out of the main hall.

CAN I MOVE AROUND THE VENUE?

Fans will be directed to seating areas by volunteers. During the game we ask that fans remain in their seat and away from the field of play.

DIGITAL TICKETS

Leeds Rhinos Netball tickets are either to Print @ Home or can be used on smartphones. Fans will have received a PDF version of their ticket on their email. Please open the PDF and have it ready at the barcode for scanning at the ticket desk. If you have purchased more than one ticket, you will need to open each individual PDF for scanning. More information on our digital tickets can be found on our FAQ pages under Home Tickets.

https://tickets.therhinos.co.uk/PagesPublic/UserControlled/faq.aspx

TRAVELLING TO THE VENUE

Full venue address – English Institute of Sport, Sheffield, Coleridge Road, S8 5DA

Please ensure however you choose to travel to the venue you do it safely and where possible sustainably. Doors will open at 4.30pm so please allow extra time to arrive early at the venue and help with the safe entry for all fans into the ground. For full venue details please visit the link below.

https://www.sheffieldcitytrust.org/venues/eis-sheffield

PARKING

Car Parking is available at ICE Sheffield for £5 per vehicle. This is operated by a third party and only cash payments are accepted. Fans are unable to pre-book parking for this event.

Fans are unable to pre-book parking for this event.

FOOD & DRINK

EIS Sheffield has a café (located in the main reception) which can be accessed by fans throughout the duration of the event. The café serves a small selection of hot and cold drinks and snacks. Please note that no alcohol will be on sale at this venue.

Fans are also able to bring their own food and soft drinks to the venue for consumption in the main hall. We ask that all fans respect the venue and use the rubbish bins provided around the venue.

MERCHANDISE

We will have a small range of merchandise available for fans to purchase at the venue – this is available using contactless payment only.

WHAT SHOULD I WEAR?

Something Blue and Amber (if you are supporting Rhinos of course!)

SMOKING

Smoking, vaping and e-cigarettes are not permitted in the venue. Anyone wishing to smoke or vape should do so outside the venue.

WI-FI

Guest WIFI is available at EIS Sheffield. Fans can access Wi-Fi using the ‘EISS Public WiFi’ network

COVID-19

Rhinos Netball would like to remind all spectators that they are responsible for ensuring that if they are experiencing COVID-19 symptoms, or anyone in their party is experiencing symptoms that they DO NOT travel to the venue on match day.

CLEANING

Please ensure you continue to wash your hands regularly, and/or use the hand sanitiser provided.

Leeds Rhinos will work with venue staff to continue to undertake cleaning of all public spaces including concessions and toilets throughout match day.

RESPECT OUR STAFF

We ask that all visitors to the venue treat staff, officials and volunteers with respect and patience. Leeds Rhinos Netball staff have the right to remove any fan who they believe is acting inappropriately so please be kind.

BROADCAST

This fixture will be broadcast on Sky Sports YouTube channel from 4pm.

NEED FURTHER ASSISTANCE?

If you require any further information not stated above, please check our social media channels (Facebook, Twitter and Instagram) or please ensure you get in touch with us either via phone 0371 423 1315* or by emailing [email protected].

 *Open 10:30am to 3:30pm Monday to Friday excluding Bank Holidays.