Toulouse Match Day information

RLCUP. Rd6. Rhinos v Tigers. Sat26thMar2022. © MATTHEW MERRICK PHOTOGRAPHY

Leeds Rhinos take on Toulouse Olympique this Friday for the first time in Super League, kick off 8pm. This match will also be a celebration of grassroots Rugby League and Community Rugby League clubs..

Leeds Rhinos Ticket Office will be open from 4pm for any ticketing collection enquiries / sales as well as ticket collections. Gates open from 5pm.

Buy Tickets in advance – Don’t forget ticket prices increase by £3 and all promotions finish from midnight the day before a match day but we do have matchday options too!

HOW TO BUY TICKETS

Online – Tickets can be purchased online at tickets.therhinos.co.uk up until kick off and tickets will be sent to your email address so you can use them on your smartphone at the turnstiles.

On the turnstiles – Fans can purchase tickets which covers entry for the Global East Stand Terrace and Western Terrace via the Kirkstall Lane and St Michaels Lane turnstiles on match day using contactless payment with either a credit or debit card or payment using a smartphone. Cash is no longer accepted as payment on the turnstiles. Turnstiles for this match day open 3 hours before kick off.

From the Ticket Office – Leeds Rhinos Ticket Office on St Michaels Lane is open from 4 hours before kick off (subject to change) and fans can purchase tickets for Global East Stand Seating, North Stand and South Stand seating and standing in the South Stand Terrace. Card payments are preferred.

Don’t forget when you are travelling to the stadium First Bus are offering 50% a single ticket when travelling to and from Leeds Rhinos Home Super League match throughout 2022 when you download the First Bus App!

TRAVELLING TO THE STADIUM

HOW TO GET TO HEADINGLEY STADIUM

Please ensure however you choose to travel to the stadium you do it safely and where possible sustainably. Turnstiles will open at 3 hours before kick off so please allow extra time to arrive early at the stadium and help with the safe entry for all spectators into the ground.

TRAVEL OFFER WITH FIRST BUS

Get half price tickets when travelling to and from Leeds Rhinos Home Super League matches throughout 2022.

COACH PARKING

All coach parking is available on St Michaels Lane (near the allotments – there is no access via the railway bridge on St. Michaels Lane for coaches). A map showing the best route to the coach parking area can be obtained by contacting the Ticket Office on 0371 423 1315.

TICKET INFORMATION

LEEDS RHINOS TICKET OFFICE

Leeds Rhinos Ticket Office will open approximately 4 hours before kick off on matchday for ticket sales and collections.

For Thursday or Friday fixtures the phone lines (0371 423 1315) will be open from 10:30am. For Sunday fixtures the phone lines (0371 423 1315) will also open at the same time as the Ticket Office.

Don’t forget we are open during the game too if you need any assistance and will close 20 minutes after the final whistle.

CAN I PURCHASE TICKETS IN ADVANCE?

As all ticket prices increase by £3 and all promotions finish from midnight the day before a match day we recommend purchasing your tickets before the day of the game.

Tickets can be purchased online at tickets.therhinos.co.uk up until half an hour before kick off.

Alternatively, tickets can be purchased by calling Leeds Rhinos Ticket Office on 0371 423 1315. Phone lines are open from 10.30am – 3.30pm (Monday – Friday excluding Bank Holidays. Phone lines on match day open at the same time as the Ticket Office). Please note the Ticket Office at Headingley Stadium remains closed.

GROUP DISCOUNTS (ADVANCED SALES ONLY)

Purchase 15 tickets or more for a Leeds Rhinos Home Game in 1 transaction and receive £5 off each ticket in your basket. Available for all Betfred Super League games and in any area of the ground.

CAN I PURCHASE TICKETS ON MATCHDAY

As all ticket prices increase by £3 and all promotions finish from midnight the day before a match day we recommend purchasing your tickets before the day of the game. However, if you have a last minute urge to watch some Rugby League we also sell tickets on the day of the game; but please be aware purchasing tickets on match day is always subject to availability and cannot be guaranteed. Please ensure you check therhinos.co.uk or Leeds Rhinos Official social channels before travelling.

On the turnstiles – Fans can purchase tickets which covers entry for the Global East Stand Terrace and Western Terrace via the Kirkstall Lane and St Michaels Lane turnstiles on match day using contactless payment with either a credit or debit card or payment using a smartphone. Cash is no longer accepted as payment on the turnstiles. Turnstiles on match day open 3 hours before kick off.

From the Ticket Office – Leeds Rhinos Ticket Office on St Michaels Lane is open from 4 hours before kick off (subject to change) and fans can purchase tickets for Global East Stand Seating, North Stand and South Stand seating and standing in the South Stand Terrace. Card payments are preferred.

Online – Tickets can be purchased online at tickets.therhinos.co.uk up until 30 minutes before kick off and tickets will be sent to your email address so you can use them on your smartphone at the turnstiles.

WHICH STAND SHALL I GO IN?

South Stand Terrace* – standing along the side of the pitch, mostly undercover. Wheelchair accessible spaces situated at the front of the terrace.

South Stand Seating – reserved seating along the side of the pitch above the south stand terrace, all undercover. Wheelchair accessible spaces situated within the seated area in front of the press area.

Global East Stand Terrace – standing behind the rugby posts, mostly undercover. Wheelchair accessible spaces situated at the front of the terrace.

Global East Stand Seats – reserved seating behind the rugby posts above the global east stand terrace, all undercover. Wheelchair accessible spaces situated at either side of seated areas.

North Stand Seats – reserved seating along the side of the pitch mostly undercover (front 7 rows subject to inclement weather). Wheelchair accessible spaces situated on 3rd floor of stand.

Western Terrace – standing behind the rugby posts, not undercover. Wheelchair accessible spaces not available in this stand.

*Juniors aged 16 and under who would like tickets in the South Stand Terrace must be accompanied by an adult.

CAN I MOVE AROUND THE STADIUM?

Fans with South Stand tickets can enter the stadium by all turnstiles.

Fans with tickets for North Stand, Global East Stand and West Terrace can enter via St Michaels Lane (Gate B) or Kirkstall Lane (Gate G) turnstiles only.

Fans cannot transfer in either direction across the South West corner (between West Terrace and Tetley’s South Stand).

Please ensure you give yourselves plenty of time on match day to get to your position.

DIGITAL TICKETS

Leeds Rhinos tickets are available either to Print @ Home or can used on smartphones. Digital ticket FAQS can be found by CLICKING HERE

STADIUM INFORMATION

WHAT TIME DO TURNSTILES OPEN?

Turnstiles are available on St Michael’s Lane (Gate B), Kirkstall Lane (Gate G) and at South Stand on St Michael’s Lane (Gate E) and will open 3 hours before kick off.

Fans with South Stand tickets can enter the stadium by all turnstiles.

Fans with tickets for North Stand, Global East Stand and West Terrace can enter via St Michaels Lane (Gate B) or Kirkstall Lane (Gate G) turnstiles only.

Please ensure you give yourselves plenty of time on match day to enter the stadium and get to your position.

DISABLED VISITORS GUIDE

CAN I BRING A BAG?

Small bags (no larger than an A4 piece of paper) will be allowed on match day. These will be subject to searches at the turnstiles. Please do not bring anything larger than this as you will not be allowed to bring it in. If you require a larger bag for medication purposes, please contact [email protected] in advance of match day

See our Ground Regulations for more information.

MATCHDAY SEARCHES AND BAG POLICY

Leeds Rhinos take the safety of our supporters very seriously. Under a recommendation from a security aspect, we have made important changes to help ensure the safety of all supporters, visitors and staff at Headingley Stadium. These include enhancing the searching of supporters at the turnstiles on a matchday. This means that entry to the stadium may take longer and as a result it is likely that queues may occur, however we will do all we can to keep things moving. We are requesting that supporters do not bring bags to the stadium to avoid these search processes.

This policy addresses issues such as the importation of alcohol into the stadium, the delivery of potential weapons or pyrotechnics and includes measures to adhere to our prevent terrorism incidents.

SIZE OF BAGS

• It has been recommended to supporters to bring nothing larger than an A4 piece of paper.

• If supporters bring rucksacks or backpacks which are bigger than the recommended size they will be searched and tagged. If they are deemed to be too large, they will be searched, tagged and taken to a secure area for the duration of the match and are to be collected after the match. If a bag is seen inside the ground without a tag it will be necessary for it to be searched and left in a secure area for collection after the match.

BAG SEARCH PROCEDURES

• Searching of bags will only be conducted by appropriately qualified SIA-badged personnel.

• No bags held by under 16s will be searched without the prior approval of the person’s parent or carer.

• Search personnel will not put their hands into the bags. They should look inside the bag and request the spectator to take out any items of concern. (This measure is also to protect staff, so they do not damage themselves on sharp objects in the bag.)

• Bags will be retained at the ticket office for the duration of the event or until collected by the spectators on departure from the stadium. The Club takes no responsibility for the bags or its contents in the period that it remains on the Club’s premises.

Spectator searching

• The Club retains the right to search any spectators entering the stadium. This is referred to in the stadium’s regulations and permission to be searched is granted by a spectator when they purchase a match ticket. Any supporter that subsequently refuses to be searched will be refused admission to the stadium. The Club will make no refund on any ticket purchased to spectators who is denied admittance due to a refusal to be searched.

• All searching will be based on live assessment at the point of entry but the Club reserves the right to introduce a 100% searching policy on personnel for any event or at any time during an event.

• All personnel searches will be conducted by suitably qualified SIA-badged personnel. All searches will be conducted on a gender specific basis and, in particular, searches on female spectators should be carried out only by female staff.

• Searches on spectators aged 16 or less must not be carried-out. However, with a parents or carer’s prior approval, it is possible to request that the spectators conduct a self pat-down to identify any items that are in contravention of the ground regulations.

For the avoidance of doubt, the ground regulations stipulate the following items are not permitted within the stadium and may be confiscated: fireworks, smoke canisters, knives, bottles, glasses, cans, flags, banners, poles, stools, crates, fold-up chairs, flasks, pushchairs, children’s car seats and other similar articles and containers which might be used as a weapon or missile.

These search measures have been introduced to try and ensure spectators can enjoy a safe environment while watching their sport and pastime. Club personnel and their agents will deliver this policy firmly but politely with understanding. The support of all supporters in delivering this policy successfully would be much appreciated.

HEADINGLEY STADIUM GROUND REGULATIONS

Upon purchasing a ticket to attend a Leeds Rhinos Home Game, all fans are agreeing to adhere to the Headingley Stadium Ground Regulations.

INSIDE THE STADIUM

LEEDS RHINOS CLUB SHOP

Leeds Rhinos Club Shop will be open to match attendees only from turnstiles opening and will be open throughout the game selling a range of Leeds Rhinos merchandise.

There is also a brand new Retail Unit in the South Stand Car Park which all fans are welcome to visit on match day!

Our Club Shops are now ‘cashless’ so please ensure you bring your credit / debit card OR you can pay using your smartphone.

If visiting on a non-matchday please click below for opening hours or the Official Club Shop website. Or CLICK HERE to shop one

FOOD AND DRINK

• All public bars in concourses will open from turnstiles opening.

• The Global East Stand Café Bar will be open selling hot drinks from Costa Coffee, hot food and snacks. There is also a public bar available.

• The Long Bar is open pre-match for all fans and there is a public bar available along with player interviews hosted by Matt Horton and Danika Priim. Matt and Danika will also visit the South Stand Concourse bar ahead of the game!

• The Long Bar is open post-match as our Players’ Lounge to our Gold Season Members and valid pass holders only. Fans can purchase a ‘one off’ Long Bar pass to allow access after the match for the Long Bar £5 from Leeds Rhinos Ticket Office.

• Most public bars will close 15 minutes after half time of the men’s first team game.

• Tetley’s South Stand Concourse bars will remain open up until 1 hour after the final whistle.

All our bars and food concession units are now ‘cashless’ so please ensure you bring your credit / debit card OR you can pay using your smartphone.

SMOKING

Smoking, vaping and e-cigarettes will be allowed in designated smoking areas which are at Gate B, Gate D and Gate G.

WIFI

Super-fast free Wi-Fi is available for all fans on match day! Just join the ‘Rhinos-FREE’ network to get started.

BLUE AND AMBER MATCHDAY PROGRAMME

Leeds Rhinos matchday programme will be available from sellers around the ground, please be aware this is cash only. Leeds Rhinos Ticket Office will also have a small number of programmes available should you wish to pay by card. Prices for these will be £3.

Want to be included in the matchday programme? Maybe for a special occasion, birthday or it’s your first game. Send a picture and a message to [email protected] and we will try to get you in the matchday programme. Please send early to avoid disappointment as it does fill up quickly.

GOLDEN GAMBLE

Golden Gamble (match day half time draw) is available for this game for only £1 a ticket with the chance to win up to £2000! Don’t forget to pick up your ticket from sellers around the ground when you arrive at the game! Please be aware this is cash only.

PYROTECHNICS, FLASHING FLOODLIGHTS, SPECIAL EFFECTS AND FLASH PHOTOGRAPHY

During match day or event day entertainment (pre, half time and post-match) there may be use of pyrotechnics, flashing floodlights, special effects and flash photography used.

FANS PHONE

The Fans Phone allows you to report any issues anonymously and to ensure our fans don’t feel in danger by visibly reporting issues to stewards. Should you need to report anything on the day, please use our fans text line number on 07500 312 832 (texts are charged at standard network rate). Please provide as much detail as possible about the problem and your location to allow our stewards to monitor the situation and act where necessary.

COVID-19

The club would like to remind all spectators they are responsible for ensuring that themselves and everyone in their party who maybe experiencing any COVID-19 symptoms, DO NOT travel to Headingley Stadium on match day.

CLEANING

Please ensure you continue to wash your hands regularly and/or use the hand sanitiser provided.

Leeds Rhinos will continue to undertake regular cleaning of all public spaces including bars and toilets throughout match day.

FURTHER INFORMATION

RESPECT OUR STAFF

We ask that all supporters and visitors treat all staff and club officials with respect and patience as we introduce these new regulations. Abuse or threatening behaviour towards staff or club officials will not be tolerated.

RESPECT OUT NEIGHBOURS

Please remember, Headingley Stadium is situated in a residential area and we ask that you ensure you respect our neighbours when arriving and departing the stadium for matches.

Please ensure if you are parking your vehicle in the surrounding streets that you do it sensibly, you dispose of any waste responsibly, and finally, remain on public highways and keep noise levels to a minimum.

NEED FURTHER ASSISTANCE?

If you require any further information not stated above, then please either visit our website www.therhinos.co.uk , check our social media channels (Facebook, Twitter and Instagram) or please ensure you get in touch with us either via 0371 423 1315 (Monday-Friday 10.30am-3.30pm, excluding Bank Holidays) or by emailing [email protected]