Emerald Headingley welcomes fans back again tonight

We are delighted to be welcoming supporters back to Emerald Headingley tonight for our clash with Leigh Centurions, kick off 7.45pm.

It seems a long time ago since our first restricted crowd game against Hull FC back in May and the majority of supporters tonight will be attending their first game at Emerald Headingley post lockdown so we thought it would be a good idea to remind you of some of the different procedures we have had to put in place to get permission to allow us to welcome you back.

However, the return of fans tonight is not just about what happens when they arrive at the turnstiles, supporters can play their part from when they wake up this morning. Operations Director Sue Ward explains, “One of the biggest changes we are asking fans to think about is their journey to the stadium. Their planning should start on the matchday morning, before they leave their home. They need to ask themselves, ‘am I well? Am I displaying any Covid symptoms? Should I or anyone I live with be isolating?’ People need to plan their journey and think about how they are going to travel to the stadium and to do so safely and sustainably and also think about their homeward journey too.”

Emerald Headingley has become well used to hosting games during the pandemic and the stadium having hosted 32 matches since August last year. Lessons from those matches and improvements to the stadium’s infrastructure whilst it has been closed to public access has meant the stadium is better placed than ever before to deal with the challenges of hosting games in a bio secure manner. 

Ward added, “We understand that some fans may not feel comfortable yet attending matches however we have done everything possible to help our fans feel as safe as possible when they come to Emerald Headingley.  

“Tickets have been issued to every member who applied to attend the games with our new process allowing them to print at home or use their smart phone to scan in on arrival. The smart phone option is our preferred method moving forward because of the sustainability and environmental impact.

“Members should not bring their season membership pass, they won’t work for tonight’s games but instead use the specific tickets we have sent them. They should check their ticket before they leave home and to establish their specific entry time, making sure they are going to the right set of turnstiles, the entry point may be different from normal plus they should check their seat number and stand details as this may be different also.

“We are asking all supporters to wear a face covering in accordance with government guidelines on their way to the stadium and then whilst moving around the stadium, once in their seat or position, they no longer need to wear their mask. 

“There is additional signage around the ground and directional stewards on hand to help fans move around the stadium as some routes are different from what you are used to. 

“Fans have been sent details of our new click and collect service for a limited range of drinks and snacks. They must pre-order these and they will have an agreed time slot when they will be ready to collect and take back to their position. Cleary this is not ‘normal’ but we hope our fans can work with us so we can get back to the matchnights we all know and love in the near future. 

“We will be a cashless stadium so for these two games at least, there will be no golden gamble or matchday programmes on sale and we would ask those attending to remember to sanitise their hands regularly at the many sanitising stations and handwashing facilities around the stadium. 

“Just as arrival, there will be a staggered exits as well to allow all fans to leave safely. Please respect our staff who have worked tirelessly to make it a safe environment. We would ask all spectators to also respect our neighbours as they leave the stadium Please either leave your litter with us or take it home with you. To allow extra space for fans to leave the stadium, we are also closing St Michael’s Lane from Cardigan Road to the railway bridge to allow plenty of space for people to disperse and start their homeward.”

Important Information: Please be aware if you have a seated ticket for the match, you are able to order alcoholic drinks and consume them in your seat. If you have a standing terrace ticket, you are able to order alcoholic drinks and you will be required to consume them in one of the designated seated areas provided which WILL NOT be within the stadium bowl. This is in line with the current government guidance.

If you are a ticket holder for tonight’s game please check your email inbox for the link to order your refreshments

Things you need to know……………

  1. Please remember that all drinks and snacks must be ordered in advance, there will be no bars or food concessions from which you can purchase on the day. There may be some click and collect time slots available on match night but this will depend on demand in advance so we recommend you order in advance.
  2. You will be required to select a collection slot which must co-ordinate with your allocated arrival time.
  3. You will receive a collection text message when your order is ready so, please ensure you wait until you receive this before you leave your seat / standing position to collect your order.
  4. There is no hot food available.
  5. We operate a ‘Challenge 25’ policy at our bars. ID may be requested at the collection point for orders containing alcohol. If this cannot be produced this may result in the order being cancelled.
  6. Please check signage above the bars when you are picking up your order. Your collection text message will clearly state which bar you are to collect from.

Quick reminder……..

Please ensure you have read and understood the Match Day Code of ConductEmerald Headingley Stadium Ground Regulationsand watched the Return to matches video

Upon accepting a ticket for tomorrow’s match, you are agreeing to adhere to our Match Day Code of Conduct and Emerald Headingley Stadium Ground Regulations.

If you have any questions or queries then please do not hesitate to email [email protected] or call 0371 423 1315 (Monday-Friday, 10.30am – 3.30pm)