Stadium information for fans travelling to Castleford tonight
We are aware that a number of Leeds Rhinos fans have purchased tickets direct from Castleford Tigers for tonight’s Betfred Super League clash and we can’t wait to see you at the Mend-A-Hose Jungle.
The Tigers have issued the following information for fans attending the game so that we can all enjoy the match in the safest possible way during this period of alertness due to the Covid 19 pandemic.
Castleford Tigers are looking forward to welcoming supporters to The Mend-A-Hose Jungle, however, the Tigers understand that there are many changes to fans’ matchday experience. Please read this list of the most frequently asked questions.
Can I buy a ticket or pay on the night?
Unfortunately not, the game is now sold out.
What time does each stand open?
- Main Stand & Family Zone access
- Princess Street Stand access (E-ticket holders must aim for the time specified on their ticket)
- Wheldon Road End access
- Railway End access (E-ticket holders must aim for the time specified on their ticket)
Either 6.15pm or 6.45pm – please check the time on your e-ticket
Where do I enter for each stand?
To reduce the number of touchpoints Castleford will be admitting fans via entry points which will have multiple lanes and be socially distanced.
For Princess Street and Railway End entry, the entry points are on Princess Street, with e-ticket holders needing to go along to Gate 9 – whilst fans wanting to be in the Princess Street stand can use the first entry point on Princess Street – Gate 7.
The Wheldon Road End’s entry point including the open-air terrace between the Wheldon Road End and Main Stand is the Arthur Atkinson gates by our stadium store on Wheldon Road.
The Main Stand, Family Zone, and corporate guests entrance is at the back of the Main Stand by training ground, and our disabled gate remains the same.
Can I move around the ground to different stands?
No, unfortunately, the Tigers have had to segregate the stands for this fixture.
Can I park at the ground?
No, Castleford apologises for any inconvenience but parking is only for those who have already been pre-booked and pass holders for this match, supporters cannot pre-book at this stage.
I have an e-ticket what do I do?
Follow the instructions on the bottom of your e-ticket, you can either print it out or show it on your phone to be scanned by our stewarding team.
What time should I arrive?
E-ticket holders have their expected time of arrival on their tickets.
Can I get food and drink at the ground?
Unfortunately not, due to legislation, Castleford cannot open concessions at the stadium.
Supporters are welcome to bring food and soft drinks into the ground, however, please put food into a carrier bag so the stewards can quickly look inside. Drinks MUST be in a sealed plastic bottle, no glasses or cans, and you are NOT permitted to bring alcohol into the ground.
Any supporter who attempts to bring in alcohol, glass bottles, or cans will have their items confiscated from our stewarding team.
I’m in the Railway End, what if it rains?
Unfortunately, the Tigers are not able to move people into different stands, they ask fans to please check the weather forecast and dress appropriately.
Do I need to wear a mask?
Yes, please wear a mask at all times when in the stadium.
I am exempt from wearing a mask what should I do?
Please bring your exemption certificate with you to show the stewards.
Can I stop in the ground to meet the players after the game?
Unfortunately not, due to the terms of our COVID safety certificate, Castleford need fans to exit the ground at the end of the game.
Can I smoke or use e-cigarettes?
No, the stadium will be a no smoking and no e-cigarettes zone.
What if I have a problem with my e-ticket?
You will be directed to the Ticket Office at the side of the training pitch, the Tigers ticketing team will then be able to assist you.
What if I arrive late?
Once the game kicks off the gates will close, for late entry please go to the corporate gate at the side of the training pitch.