The ticket office staff have been learning some new skills
The staff in the Leeds Rugby ticket office have undertaken an introductory course in sign language to help them assist customers who have hearing difficulties.
All the staff undertook the course when they learnt simple phrases that are often needed when dealing with customers in the ticket office.
Commenting on the training, Ticket Sales Manager Sian Jones said, "We were very grateful to Julie Cropper for coming in and teaching us the sign language. For Rhinos games we already offer headsets for supporters who have difficulty with their vision so they can listen to live match commentary and when we built the Carnegie Stand we more than tripled our allocation for disabled supporters. We are always looking at areas where we might be able to improve our service to all sections of our supporter base and have constant dialogue with our disabled supporters to try and resolve any issues that may arise.
"The ticket sales staff really enjoyed the experience and were great in learning all the new phrases. Hopefully we will be able to put what we have learnt into practise and it will help us communicate even better with our fans," added Jones.
Some of the phrases that the ticket office learnt were:
Would you like a seat or standing ticket?
How many tickets would you like?
Please and thank you
Phrases for numbers and money
A final reminder to all fans to come and join the full Leeds Rhinos squad, Ronnie the Rhino, Yorkshire Cricket Foundation, Leeds United Foundation and the host of other local companies who will make tomorrow's Children's Day a day to remember!
Rhinos and England star Jamie Jones-Buchanan has praised the club's faithful supporters for their efforts in helping get the team over the line for victory at Salford. With time running out, Leeds had a goal line drop out and were under pressure but JJB said the roar from the travelling section at the AJ Bell Stadium played a huge part in getting the win.
Leeds Rhinos kept up the pressure on St Helens at the top of the First Utility Super League with a hard earned 22-18 win over Salford Red Devils thanks to tries from Zak Hardaker, Kallum Watkins, Carl Ablett and Stevie Ward.
Leeds Rhinos Head Coach Brian McDermott praised the contribution of his senior players after his side produced a massive defensive effort at the end of a dramatic win over Salford Red Devils.
The Rhinos had led 22-12 midway through the second half but Salford rallied in the last 20 minutes and it took a number of last ditch tackles to secure the win.